Privacy Policy

Harchani Luxury Transfers is a professional chauffeur and ground transportation service operating in the Netherlands and across Europe. We are the data controller responsible for your personal data collected through this website and in the course of providing our services. You can reach us at: info@harchaniluxurytransfers.com or +31 6 81941218.

We may collect the following categories of personal data: • Identity data: name, title. • Contact data: email address, telephone number. • Journey data: pickup locations, destinations, dates, times, passenger numbers, special requirements. • Communications: messages sent to us via our contact form, email, or WhatsApp. • Technical data: IP address, browser type, pages visited, time on site (collected via analytics). • Transaction data: records of bookings made with us (if applicable). We do not collect sensitive personal data (such as health information, payment card numbers, or identification documents) through our website.

We process your personal data on the following legal bases: • Contract performance: to provide you with a quote, arrange and deliver the transportation services you have requested. • Legitimate interests: to operate and improve our business, prevent fraud, and ensure the safety of our operations. • Legal obligation: to comply with applicable laws and regulatory requirements. • Consent: where you have given explicit consent, for example to receive marketing communications (you may withdraw consent at any time). We do not sell, rent, or share your personal data with third parties for their own marketing purposes.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected: • Quote requests and booking data: retained for up to 3 years from the date of the last interaction, to fulfil legal and contractual obligations. • General enquiries: retained for up to 12 months from the date of the enquiry. • Analytics data: retained in anonymised or aggregated form. You may request deletion of your data at any time (see Your Rights below), subject to any legal retention requirements.

We may share your data with trusted third-party service providers who process data on our behalf, including: • Email hosting and communication platforms. • Website hosting providers. • Analytics services (data is anonymised where possible). All third-party processors are contractually obligated to handle your data securely and in accordance with GDPR. We do not transfer your data outside the European Economic Area without appropriate safeguards.

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights: • Right of access: you may request a copy of the personal data we hold about you. • Right to rectification: you may request correction of inaccurate or incomplete data. • Right to erasure: you may request deletion of your personal data ("right to be forgotten"), subject to legal retention requirements. • Right to restrict processing: you may request that we limit how we use your data. • Right to data portability: you may request your data in a structured, machine-readable format. • Right to object: you may object to processing based on legitimate interests or for direct marketing. • Rights related to automated decision-making: we do not make automated decisions that significantly affect you. To exercise any of these rights, contact us at: info@harchaniluxurytransfers.com

Our website may use cookies and similar tracking technologies. These are small files stored on your device that help us understand how visitors use our site. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the website. A detailed cookie notice will be made available separately.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our website uses HTTPS encryption for all data transmission. However, no internet transmission is 100% secure; we cannot guarantee absolute security.

If you have any questions about this privacy policy or the way we handle your personal data, please contact: Data Controller: Harchani Luxury Transfers Email: info@harchaniluxurytransfers.com Phone: +31 6 81941218 If you are not satisfied with our response, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.